Since January 2020, the world is facing COVID-19 crisis, an unprecedented one in the history of mankind. All of us are facing a strong disruption in our social lives and work. We have already faced more digital transformation in the last 1 month than the last 10 years. Most of the areas of our businesses are facing problems due to closures whereas some of the economic sectors are growing, these include telecom, internet, supply chains, pharmaceuticals, and healthcare. It has been noticed that already 70% of companies have digitally transformed. Let us see how COVID-19 is driving the digital transformation.
How COVID-19 Is Accelerating The Digital Transformation?
1. Telemedicine –
Healthcare and pharmaceutical industries came to the focus during this crisis. Digital transformation in the medical industry has been an interesting and advantageous prospect in a few years. Due to the coronavirus pandemic, telemedicine has emerged as a need for this crisis. Also, there is a need for doctors who can remotely consult with patients so as to reduce the chances of virus transmission. In the near future, we can expect the growth in telehealth as a result of the long-term pandemic.
2. Virtual Events –
As we came to know the details of pandemic’s, it became clear that conferences and events were the main source for transmission. Participants came from all over the world and spent some days with one other. During a viral outbreak, this can be a cause of the disaster and hence most of the events canceled.
Analyzed from all these, there is a new focus on virtual events and online learning. Companies are organizing the virtual tech events for employees while ensuring they maintain value and remain compelling. It seems that virtual events will replace the traditional way of events. We can expect to see new innovations and acceleration in virtual events.
3. Online Collaboration Tools –
As a pandemic situation drives the need of remote work, it came with some challenges to evaluate productivity. And here comes the strong need of collaboration tools for both employees and partners for effective remote work. Big organizations such as Google, Microsoft, Cisco are the market leaders for collaboration tools. You can select the appropriate tool according to your choice, project complexity, and its requirements, budget, security and scalability etc. There should be at least a formal relationship with these providers by keeping a minimum number of licenses – the same can be augmented whenever required.
4. The New Telecom And IT Infrastructure –
The time has gone when we worked without the internet. Now, high-speed internet is a need of this digital world and we can easily communicate digitally, order food online, work from home, and access entertainment channels. Because of lockdown, remote work concept took a boom, and hence telecom, internet providers, and applications have a greater value to their customers than before. Their core services need to adapt and innovate for reliability, performance, and customer service.
5. Cyber-Security –
As technology advances, the issue of security also rises. You might be using multiple apps or tools to communicate which also has security issues. For secured work, your communication must be end to end secured so as to reduce the chance of cyber attacks and data leakage. Zoom video conferencing has recently increased its call volume from 10 million per day to 200 million per day in the past 4 months. It also has some security issues. Cybersecurity and personal safety are the primary requirements of consumers, businesses, and government spendings.
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