Shaping The Future With Digital Transformation Trends In 2020

We couldn’t ignore the development in technology which is touching the sky with a skyrocketed speed than ever before. And 2020 is all about digital transformation, software development, chatbots, Iot and so on. Each year trending technology dominates the tech world with its amazing and high scale functionalities and features. Actually it is not changing each year but each minute. When it comes to mobile apps and web apps, Progressive web apps are ruling the mobile app development market rapidly. The foundation of digital transformation is innovation and technology that allows companies to compete and develop with the latest trends. These days, businesses try their best to satisfy the  customer experience (CX) which is the key aspect of any company’s success. Every business needs to modernize with new trending technologies to withstand the market. This will help them for highest growth and reach the targeted audience.

Top Digital Transformation Trends In 2020-

1. 5G Adoption-

5G is striking to your mobile screens. Surely it will change every mobile application development strategy in the upcoming years. Just imagine that, you are accessing the most advanced internet speed mobile phone. You will be gruntled with zero lags and less loading time. It will change the view and use towards AR/VR and gaming zone.

• 5G connections are not only restricted to wireless technologies but are across the corner
• 5G technology will take over 40% of the world till 2024
• It manages 25% of all mobile data traffic
• There can be nearly 5 billion 5G mobile subscriptions till 2024

Nearly 4 billion IoT connections are awaiting in the upcoming years and hence 5G will be the effective revolution. 

Impact of 5G Network-

1. It will decrease the latency to 1 ms.
2. Connection density- Allow more efficient signaling for IoT connectivity
3. Traffic capacity- Driving network hyper-densification with more small cells everywhere
4. Experienced throughput- Bringing more uniform multi gbps peak rates
5. Network efficiency- Optimizing network energy consumption with more efficient processing

2. Artificial intelligence (AI) and machine learning –

The arrival of 5G is the largest benefit for the AI and ML technologies. It offers more impact on the mobility domain by providing the best analytics of  complex, sophisticated and inter-related data. It will offer improved customer services with AI and ML technology. 

These days businesses are putting resources in AI-based solutions to improve and customize customer services by reducing human error, and increasing productivity. Analysis showed that 95% growth in AI adoption by 2020 is mainly based on machine learning applications, automated operations and chatbots. In the retail industry, AI is used for customized offers and promotions. Nearly 53% retailers track the purchasing behaviour of their customers to offer customized offers and promotions. AI and ML are emerging as the best opportunity for companies to optimize various business processes with the use of data. Hence the processes become faster and more optimized with the personalized customer experience.

Siri is an implementation of AI and is still imperfect to convert voice to text message. Projects like Microsoft Conversational AI are working to build platforms that can follow complex conversations and capture the shade of emotions. Also,  chipsets and SOCs are developed for intelligent devices that are proficient at isolating human voices from noisy backgrounds and accurately processing language in real-time.  

AI Future trends-

• Integrate AI with IoT
• Smart camera with subject recognition feature
• Voice and language translations
• AI-powered Face Unlock system
• User behaviour predictions
• High app authentication for cybersecurity
• Adaptive Battery for more battery life

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